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Nortan Carriers Furniture Removals Cell: 072
868 3484 Fax: 086 219
1425 |
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Introduction:
At Nortan Carriers I offer straight-forward, sensible
solutions to make any move a pleasant experience.
If you have concerns, contact me and we will discuss them.
Equipped to handle small, medium and large removals, we
service all areas in
We do townhouse complex removals, mini moves, large
household and office removals safe and efficiently, all at an affordable price.
We have a long list of satisfied customer references that you can view on:
http://www.hellopeter.com/search_results.php?search=nortan
Our
services:
Bakkie, truck and trailer for hire.
Complete packing, wrapping and move to
storage service.
Local furniture
removals around
Special handling and careful carrier
services for sensitive goods.
A safe, clean storage
facility offering storage units at a competitive price.
Hoisting, dismantling
and re-assembly of pool table, upright and baby grand piano.
Long distance part loads and share trucks to
Value
added services:
Call me for unlimited consultation and advice to help you
this stressful day.
You get honest, real-time updates made
possible by constant satellite tracking.
Late model, clean
vehicles all with GPS navigation and proper protective materials.
Never understaffed! You get enough strong
movers who handle your goods with care.
Free protective wrapping of fragile goods with
blankets cardboard and plastic for protection.
Goods in transit insurance cover that covers your goods
transported in our vehicle, up to R100 000 in a case of hijacking, fire, theft
and accident.
Optional
services:
On request we can supply and deliver new carton boxes,
bubble-wrap and tape in advance for you to start packing.
On request we can arrive earlier and pack up your entire
home as well as unpack at the new address into the cupboards.
On request we can provide complete wrapping of goods for storage
to protect them from damp and dust.
On request we can send shuttle vehicles in places where
large trucks are not allowed to enter.
As an extra, we can dismantle and re-assemble all goods at
a reasonable price.
If you like, you can order just the truck with driver if
you want to handle the loading yourself.
We can hoist goods up and down over balconies when they can
not fit through the doorways.
Guide
prices:
Small to medium removals:
R300 for a single piece of furniture locally. A bed, fridge or couch.
R500 for half a
bakkie load of furniture and boxes locally.
R600 for a full bakkie load locally.
R900 for average townhouse moves with bakkie
and large trailer.
Large household and office moves:
R1000 for moving house with our smaller truck locally.
R2000 for furniture removal with our
larger truck locally.
R3000 for moving full household or office
with our largest pantech horse and trailer locally.
*
As at June 2010 includes the use of our vehicle with
adequate movers, blanket wrapping and transit insurance.
** All guide prices serve as a guideline and need to be confirmed
specifically per client.
*** Applies only to ground
floor units with good access for moving.
**** Nortan Carriers terms and conditions
apply.
Quick
quote:
We want to provide you an accurate quote quickly so please
send an email to ron@nortan.co.za with
1) both full addresses, 2)
your complete list, 3) the date and 4)
also let me know about floors or access issues?
With this info, I can reply to you quickly with my best offer for you.
Documentation:
No lengthy forms, writing and faxing back and forth.
We use the email correspondence threads as
our written contractual agreement with all the relevant info neatly in one
place. No fuss, no hassles.
When you need your paper-trail for record
purposes, simply print off your email and there you have it. Simple!
Our
movers:
You cannot teach a person common sense, it’s either you have it or don’t.
For
this reason my people are supervised very carefully to prevent human errors.
50% of our people have been with us for the
last nine years.
I run the business alone so you get one clear picture at
any time.
Our supervisors and movers are taught responsibility and
respect for from the start.
Our people focus on moving furniture safely
and efficiently, getting it right first time.
Our
vehicles:
We own our vehicles. No subcontractors or third parties
handle your goods.
They are all neat, reliable and well maintained.
We operate a small, quality fleet and they are managed
effectively.
3 - Hyundai H100 mini truck with trailer.
Isuzu 4 ton truck.
Hino 8 ton truck.
AAD pantech horse and trailer.
Contact
details:
Telephone: 011 805 1425
Ron Berchu: 072 868 3484
Fax: 086 219 1425
Office:
Postal:
Email: ron@nortan.co.za
Website: www.nortan.co.za
Bank details:
Bank: First National Bank
Account name: Nortan Carriers
Account number: 6214 7688 537
Branch code: 250856
Branch name: The Boulders
Reference: Your quote number or your name.
Local discount areas:
Midrand
Centurion
Sandton
Edenvale
Kempton
Boksburg
Benoni
Randburg
Roodepoort
Alberton
Long distance areas:
Klerksdorp
Vryburg
Potchefstroom
Rustenburg
Pilansburg
Warmbaths
Nelspruit
Pietersburg
Tzaneen
Musina
Witbank
Welkom
Nortan Carriers terms and conditions
Quote
1. All dealings with
Nortan Carriers are subject to our standard terms and conditions. Please take
the time to read and understand each one.
2. This is a provisional
quote based only on information received from you.
3. All services are
subject to be re-quoted when we arrive to find the information we received
was not complete or incorrect.
4. Therefore please
ensure that all your information is correct before we arrive because we will
only handle what we have quoted for.
5. This quote is not a
confirmed booking until we confirm all the details and we receive your 50%
booking deposit.
6. Your booking deposit
confirms our charges, the list, the date, time and any special
arrangements.
7. Please ensure that all
correspondence is confirmed in writing.
8. We will not be held
liable for any verbal correspondence whatsoever.
9. Your quote only
applies to the date and time we discussed.
10. Times mentioned, are proposed only as a guide
and these times could vary by up to 3 hours in serious circumstances. You will
be well updated.
Inventory list
1. Please take time to
complete an accurate inventory list because our staffs have instructions to
move only goods that are listed.
2. We will not move
anything else whatsoever, no matter how small or how little effort is needed.
We are firm on this.
3. Everything extra will
be kept aside and we will focus on moving the list we agreed on.
4. After we have loaded
our list and we find there is space to move the extra things, we will quote you
for it and only move it when you accept the charges.
5. We estimate standard
weights and sizes of furniture when calculating quotes.
6. If you have something
that is heavier or larger than normal, let us know about it beforehand or we
will need to re-quote when we arrive.
7. We do not transport
pot plants heavier than 30kg unless the trees have been separated from the pots
and the soil emptied out beforehand.
8. Our quote applies to
goods that three men can carry and load easily. Anything heavier that needs
more people must be declared so we can send enough staff for it.
9. Heavy items not
declared beforehand will only be moved once we re-quote and you accept the new
charges.
10. Clients are not allowed to negotiate directly
with any staff members for extra services that were not quoted for.
Booking and payment
1. Once all details of
the move are received and we discussed all special arrangements, we send you
our terms and conditions to read and accept.
2. We do more than one
quote for a certain timeslot so please call before doing your booking deposit
to confirm that the slot is still available.
3. We need a 50% booking
deposit, paid into our bank account to secure the arrangement.
4. Only after receiving
your deposit is your booking confirmed.
5. The remaining 50%,
including any extra charges needs to be settled, in full, before we start
offloading.
6. The balance can be
paid to our supervisor in cash or via eft and payment confirmation emailed to
ron@nortan.co.za.
7. There are no other
exceptions to payment allowed and the staffs have instructions not to offload
if the balance is not received.
8. We do not accept cheques or cheque deposits whatsoever.
Preparation
1. All goods must be
prepared for transport by the time our team arrives.
2. Your quote does not
include us disconnecting, dismantling, unplugging, sealing or packing of any
goods unless we agree to do so in the service agreement.
3. Unpack and defrost
your fridge, dismantle your sleigh or bunk bed.
4. Check and confirm that
all your goods will fit through doorways, passages etc at both places.
5. Make the necessary
arrangements for parking of the truck, booking service lift, informing body
corporate etc.
6. Have all your small
loose items packed into boxes and sealed properly or they will not be moved.
7. Please pack your boxes
carefully with enough padding. Use enough tape to avoid the boxes opening while
being moved.
8. Please do not offer
any tips, alcohol, food, drink or any unwanted items to our staff.
9. Giving things to the staff will spoil them and they will expect free stuff from every client, everyday.
Vehicle access
1. This quote applies only to a free standing, ground floor address with access for our moving truck unless we are told beforehand about stairs or access restrictions.
2. To avoid serious
problems, please check and inform us beforehand if there are any access
restrictions at the security gate of the estate or complex.
3. Our average moving
trucks have a Gvm of 7500kg, are 7.5 meters long and 3.5 meters high.
4. The truck should be
allowed to enter the premises and be able to park at least 20 meters from the
main door of the building.
5. All exceptions or
uncertainty relating to vehicle access must be declared beforehand so we can
arrive prepared for it.
6. If we arrive and the
truck is not allowed in, the client will be liable for standing time of the
truck and team, extra staff and a shuttle vehicle.
7. We will do our best to
arrange a shuttle vehicle but cannot guarantee immediate arrival if they are
already booked elsewhere.
8. In the case of access
restriction for the truck, we can only stand for a maximum of three hours at
R200 per hour. Thereafter we will offload the goods on the ground if the truck
is already booked to another client.
Building access
1. We will do our best
carry furniture safely through a narrow doorway but if it just cannot fit, we
will have to leave it outside that door for the client to make other
arrangements.
2. We do not remove
doors, or burglar gates. We do not remove couch legs or dismantle furniture
until it fits through a doorway.
3. We will charge extra
for the extra time and effort involved in hoisting goods up or down from
balconies even if you were not aware the furniture will not fit through the
door.
4. Risk for hoisting must
be covered by the client's all risk insurance.
5. Steep driveways and
addresses that force us to walk with goods more than 20 meters are subject to
be re-quoted, and accepted first before continuing.
6. Multiple storey
buildings with elevator lifts need to be declared beforehand so we can send
more staff and set aside enough time for this lengthy exercise.
General
1. On shared loads, we
could load several different clients' goods into the same vehicle.
2. The vehicle used to
collect your goods may not be the one used to deliver.
3. Shuttle vehicles are
only sent on request and must be arranged in advance.
4. Nortan Carriers
reserves the right to choose the vehicle used to collect, transport and deliver
goods.
5. It is the
responsibility of the client to be present to ensure that all items are loaded
or offloaded by the time we leave as we will not return for things forgotten.
6. We do not travel on
dirt or gravel roads unless we have been informed in writing beforehand so we
can quote the correct vehicle for it.
7. We charge extra for
the extra kilometres and time involved in stopping over a different addresses
along the way.
8. Please declare any
extra stop so we can include it.
Insurance
1. Nortan Carriers
provides goods in transit insurance cover that can cover loss or damage up to
R50 000 in the event of hijacking, fire or accident only.
2. Our cover only applies
to goods loaded on our vehicle and the vehicle is in transit. In the case of a
claim, 20% of the claim amount or minimum access of R2500 is to be paid by the
client.
3. We do not offer any
insurance cover against scratches and damage. All clients are advised to
arrange their own 'all risk' cover for moving.
4. If no 'all risk' cover
is arranged by the client, all risk will be for the client.
5. Nortan Carriers will not accept any liability for loss, theft, deterioration or other consequences referred to as damage to goods.
Damage
1. Goods that are not in
their original packaging are considered to be in a used condition with some
extent of existing dirt marks, scratches or damage.
2. Goods will be handled
by Nortan Carriers in their actual condition and we will not accept liability
for existing damage or damage caused by old age. Where visible, we will notify
you of any existing damage.
3. We provide protective
wrapping of certain goods with grey moving blankets that could get damaged. Our
supervisor will decide what to wrap at his own discretion.
4. Special wrapping with
bubble-wrap and plastic is done at an extra charge. Enquire with our office
about charges.
5. It is unavoidable to
find surface dust or rub marks on your goods after transportation. We will also
not give any refunds or pay for any cleaning.
6. We do not test any
appliances beforehand and will therefore not be held responsible for electrical
appliances that are found to be not working afterwards.
7. While we provide
strong, trained movers, we cannot accept responsibility for damage or scratches
while carrying something very heavy through a stairway or an obstructed path.
8. We take special care
in handling all owner packed cartons and boxes, we accept no responsibility for
the integrity of the contents of all packed boxes and cartons.
Storage
1. Nortan Carriers does
not offer individual storage units or 24 hour access. Goods are labelled and
stored.
2. We accept no
responsibility for stored goods against theft, damage, natural causes or any
eventuality whatsoever.
3. While we take all
necessary precautions, the responsibility is for the client to arrange their
own 'all risk' insurance cover for goods being stored with us.
4. Should you require
access to your goods, you will need to make a suitable arrangement for your
visit in advance at a cost of R150 per visit.
5. We reserve the right
to sell goods to defray costs after three months of non payment for storage.
Nortan
Carriers Standard terms and conditions of service as at June 2010.